Questions
Basics, gifts, mail, billing, cancel, missing packets. Email is the desk.
Basics
What is Poetry Letters?
A year of poems mailed twice a month. Twenty-four packets. You pick a series and a plan. Real letter text is still being written. This site uses placeholders.
Can I buy today?
Not yet. You can choose a series and a plan so the path is clear. Checkout is Slice B. We will not take a card until that is live.
Gift
Can I send this as a gift?
Yes. Ship-to can be the recipient. You get an announcement to print or email after pay, once checkout exists. The first envelope includes an intro to the year and still hides prices.
What does the giver have on the day they order?
A printable and emailable announcement. That file is part of checkout, not this slice.
Shipping
When does mail go out?
Two drops a month after the year starts. The first letter may ship faster, or tracked if you add that. Address changes after cutoff go through support.
A letter did not arrive.
When mail is live, write us. Resend rules land with the mail desk. Nothing ships from this site yet.
Do you ship outside the US?
Later. International is one tracked box of all 24 mailings, not a monthly drop.
Billing
How do I cancel monthly?
Email plus a one-time code. No password. Monthly cancel stops future drops. Letters already sent stay yours. Manage-subscription is Slice C.
What about prepaid?
Prepaid is meant to cover the year in one payment. Refund terms are not set. The story is not meant to auto-renew. Checkout is not open.
Can I switch series?
That desk is not built. No switch fee is published. Write us if you need to change a year after checkout exists.
Still stuck? letters@narrowroadstudios.com